LG Washing Machines and Dryers Ranked Most Reliable in U.S.
LG Electronics USA continues to lead the industry in home appliance excellence, recently being named most reliable in all of its key laundry product categories, according to a leading U.S. consumer products publication. Among top major appliance brands, LG achieved the highest reliability rankings in front-load washing machines and high-efficiency top-load washing machines, as well as in both electric and gas dryers. LG already holds the number one spot in a U.S. consumer satisfaction survey among home appliance brands, according to the 2016 American Customer Satisfaction Index (ACSI).
“LG is hailed as an industry leader time and time again, because we offer our consumers home appliances that outperform competitor brands when it comes to reliability, while consistently delivering industry firsts like our award-winning LG TWINWash laundry technologies,” said William Cho, president and CEO, LG Electronics North America. “Our commitment to innovation, performance and product longevity helps make LG Electronics one of the most trusted appliance brands in households across America.”
According to a leading U.S. consumer publication, appliance breakage rate estimates in the industry vary across each laundry category – ranging from 10 to 25 percent – based on testing for cleaning, water and energy efficiency, gentleness, speed and noise. LG laundry products earned top reliability scores with the lowest breakage rates – ranging as low as six to 14 percent – as compared with seven other major appliance brands of front-load washing machines, high-efficiency top-load washing machines, electric dryers and gas dryers.