LG Home Appliances Earns Most J.D. Power Awards Among Appliance Manufacturers
For the second year in a row, LG Electronics saw its washing machines and refrigerators rank number-one in J.D. Power’s customer satisfaction rankings. LG home appliances led the 2018 J.D. Power program, earning more awards for their appliances than any other manufacturer, LG said in a statement.
J.D. Power ranked LG highest in customer satisfaction in some of the industry’s most popular categories, including top-load washers, side-by-side and top-mount refrigerators, and freestanding ranges. Additionally, the 2018 J.D. Power Kitchen and Laundry Appliance Satisfaction Study found that LG appliances performed best in key areas such as reliability, performance, ease-of-use, and features.
“The 2018 J.D. Power results spanning three categories – laundry, refrigeration and cooking – illustrate the trust that American consumers have in the LG brand,” David VanderWaal, senior vice president of marketing, LG Electronics USA, said in the statement. “And they reinforce LG’s commitment to creating reliable innovations that deliver both form and function.”