Panasonic’s exclusive Concierge toll-free information service will be open to all consumers interested in plasma HDTVs from June 13 through 17. The Concierge telephone service is normally limited to Panasonic HD plasma owners but now the phone lines have temporarily been opened up to anyone with questions about HD products.
“Panasonic’s Concierge program was created to provide peace of mind services to our valued customers and the program, which emphasizes our commitment to excellence in both technology and customer service, has exceeded our expectations,” said Vice President Dave Eppel, Panasonic Display Group. “Concierge is a unique program within our industry and one that further distinguishes and differentiates Panasonic from our competitors and gives us a valuable competitive advantage in the marketplace.”
The free trial period has been brought on by the spike in HDTV interest due to the approach of Father’s Day and the success of a similar event in 2006 where Panasonic opened up its phone lines during the holiday and football seasons.