Mindshare

Months ago, the man in my life and I made a mid-week strafing run through a Sears in King of Prussia, PA.

We needed carpet and caulk and were thinking about buying a gas dryer. That evening, we visited three departments in less than an hour and were impressed by the helpful, experienced sales people in each

We bought the caulk, signed a deal to buy carpet at a great price and took notes on the dryers—a very successful trip. I was amazed to get such a consistent level of quality service at one location fairly late on a school night. I guessed that these sales people might be refugees from now-closed regional independent dealers.