N.E.W. Strikes Back at Consumer Reports
N.E.W. Customer Service Companies has launched a counterattack at Consumer Reports, which recently discouraged customers from purchasing extended warranties. The company's marketing director, Jamie Breneman, defended her company and what they do in a blog post last week.
At N.E.W.'s Savvy Shopper Blog, Breneman extolled all of the things extended warranties do, from avoiding the cost and inconvenience of repairs to providing comfort.
"There are many benefits of protection that often go untold and even more myths that continue to be repeated throughout the media that are simply untrue," she wrote.