Warranty: Help Customers Retrieve Devices
Yougetitback is looking to help dealers add more value—and profit—to their extended warranty sales. Makers of mobile device recovery solutions, Yougetitback provides the technology behind Best Buy Geek Squad's Locked and Found service, as well as to Media Markt, a Germany-based consumer electronics retailer with stores throughout Europe. Now that Locked and Found is running smoothly, Paul Prendergast, Yougetitback's co-founder and head of sales, said the company is ready to drive a wider release through U.S. retailers and warranty providers.
"That's where most of our business has been; that's why you haven't heard from us," Prendergast said of his deals with the large retailers. "We launched with the biggest guys, now it's time to build our brand."
As Yougetitback builds its brand with retailers, retailers can build their own brands with Yougetitback. The company offers two main retail applications—Laptop Superhero ($30 dealer cost) and Mobile Superhero ($20)—that retailers can brand with their own names and sell at their own price. Yougetitback provides and supports all of the back-end technology.