HP’s MediaSmart Server Hits The Mark
A misconception surrounding HP’s new MediaSmart Server is that it is aimed at the greenhorn. That’s mainly because the server ships with Microsoft’s Windows Home Server, an application the software giant is marketing to non-technical users, leaving HP guilty by association.
The Dealerscope Lab recently reviewed the MediaSmart Server. While it was a pleasure to use and fairly easy for a technically proficient user to install, a neophyte would need user training and will find setup difficult. That’s not such a bad thing since most advanced home networking and computer devices require some type of professional installation, integration and user training to optimize the product and to ensure it works well once added to the home network. Retailers with an established or developing services department should look at this and other IT products as a chance to sell a fuller solution and higher margin services, such as consulting, installation, training, and long-term network maintenance. Those types of services help keep retailers’ technicians on the road and serve to build a deeper relationship with customers, which should help increase future sales.
The MediaSmart Server, available next month and priced at $599 for the 500GB unit and $749 for 1TB unit, is a multimedia device that serves as a hub for a user’s networked PCs, helping to consolidate digital content into one central repository and simplify the management of that content. While some home users may be familiar with home storage devices, HP’s new solution goes well beyond basic networked storage, providing robust functionality not usually found in typical run-of-the-mill storage devices. The features include remote access, backup and restore, and storage management.