One Firefly and OneVision Announce New Partnership
The two companies have teamed up in a new partnership to help integrators offer a more enhanced customer experience and to better position their brand in local markets. One Firefly is a marketing agency that caters to technology professionals in the custom integration, security, and solar energy space while OneVision provides the first and only comprehensive service and support platform to help technology professionals provide round-the-clock support. Together they will create a more unified brand experience for integrators present on both platforms.
The live-chat feature on One Firely will now have support and service requests re-directed to OneVision’s white label, 24/7 support team. A new support experience web page will highlight the union of these two companies and the world-class support they offer. Clients can expect to receive faster access to support and an all-around enhanced experience.