Pioneer Navigation System Wins Customer Satisfaction Award From J.D. Power
The 2006 J.D. Power and Associates Navigation System Usage and Satisfaction Study has recognized Pioneer Automotive Technologies, Inc. for having the highest customer satisfaction in a factory-installed navigation system for the Lincoln Zephyhr/MKZ system. This is the first time that Pioneer has designed a navigation system specifically for a particular North American vehicle. Three other Pioneer navigation systems placed in the top 20 in the nation. Different criteria covered in the study included ease of use, routing, appearance, speed, voice directions and display.
Steven Moerner, president and COO of Pioneer Automotive Technologies, Inc., said, “Our planning and development team worked very closely with Ford Motor Company’s engineering team in tailoring our product for their specific Ford, Lincoln and Mercury vehicles. We are extremely pleased that the owners of the Lincoln Zephyr rated their Pioneer systems so well and we hope that many more consumers will soon be able to experience the benefits of having a navigation system from Pioneer in their vehicle.”
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