We recently sat down with Phazon Founder Christian Houle to try to learn what the company has been going through over the past few years since their wildly successful Indiegogo campaign brought them more than $2.1 million. We detailed the tumultuous experience in a write up posted on Dealerscope, but we also wanted to share the full conversation with Chris, which we believe provides deeper insight into what Phazon has faced—from a manufacturing and supply chain standpoint, and what they’re doing to get their product to market as quickly as they believe they can.
A quick glance at the comments section on anything Phazon-related will give you a sense as to how split (and passionate) backers are in their perception of the company. For those who are seemingly inconsolable and beyond able to be reasoned with, they have every right to be upset with Houle and Phazon for the long delays—and Houle understands that. With as big a splash as they made in the early months of 2016, it’s a tough pill to swallow knowing that a finished product is still months away from being ready to ship.
In our conversation, though, I did get the sense that Houle and the team of Phazon engineers are working hard every day to try to get their product and production process right. They certainly could have mapped out their road to market a little better, but through the company blog and intermittent email communication, Phazon is trying to keep backers in the loop and informed about their progress.