RadioShack to Offer ConnecTech
RadioShack announced Tuesday that it will make AT&T's ConnecTech support services available in all of its U.S. stores. Under the terms of the agreement between the two companies, ConnecTech will serve as "a full-service tech-support team" for RadioShack customers.
"Consumers trust RadioShack's helpful experts who work together with them to find just the right products and services for their connected lifestyles," Peter Whitsett, executive vice president and general merchandising manager for RadioShack, said as part of the announcement. "It's a highly mobile world and consumer choices are becoming more complex every day. So it's a natural fit to offer a wide range of support services both in the stores and in their homes."
The deal includes remote technical support, PC repair, home theater installation, home networking and PC installation.