Pulse: Raising the Bar for Retailing
What makes a retailer “excellent”?
Judging by the four honorees who constitute Dealerscope’s 2014 Retail Excellence Award winners, excellence is a qualification that can be broadly applied without diluting the word’s meaning one bit.
How broadly? Best Buy, the most conspicuous dealer of our group whose stores number in the thousands across the U.S. and Canada, is the retailer whose every move is scrutinized for its import within the company itself and for the industry as a whole.