Robo Hotel Check-in? It’s a Go in Russia
Mikhalych has his first job as the new Promobot robot is now working at the Russian park-hotel "Dobrograd" at the reception desk, welcoming new guests, checking them in, and helping with check out by distributing and returning the key cards from the rooms.
This robot has a check-in system that can recognize passport data and issue access cards for a specific room. It can also help visitors call a taxi, order a transfer, and get directions if needed.
"The robot significantly reduces the workload of the main hotel staff, making the check-in process faster and more stable: you just scan your passport and in a few seconds you get a room key. In addition, the robot is the perfect employee: it is always in a great mood, it is never late, and doesn't make mistakes," explained Promobot development Director Oleg Kivokurtsev.