How To Achieve Renowned Customer Service
Is your business famous for great customer service? Do your customers tell others about you? Do your customers leave your store thinking, “Wow, it is so nice to buy from this business!” If not, you do not have the renowned customer service you need to survive in today’s marketplace.
Face it. Your customers can buy the products and service you sell from a lot of different competitors. The only thing you really have to differentiate your business is your service.
So what is good customer service these days? Does it mean having a sales associate help the customer find the right item, size and color? Keeping prices as low as possible? Keeping the restrooms clean? Making a delivery on time? Fixing errors quickly? Having a live person answering the phone?