CE Satisfaction Highest Ever
Satisfaction with consumer electronics has reached an all-time high, to a level higher than that of any other product category this year. That's according to a survey released Wednesday by the American Customer Satisfaction Index (ACSI).
ACSI reported that CE's satisfaction number had reached 85 out of 100, a 2.4 percent increase from the previous survey. Greater affordability for TVs, Blu-ray Disc players and other players were seen as driving factors behind the rise.
Personal computers, a separate category from electronics in the survey, rose to an all-time industry high of 78, with Apple once again the highest-ranked computer brand.