12 Volt Tech: Subpar Need Not Apply
You need only talk to Walt Ottenad for a few minutes to realize that he 'gets it' when it comes to finding opportunity and striving to be the absolute experts at servicing his customers. Ottenad's company, ADC Mobile of Western Washington state, is the premier expeditor in the state, servicing car dealership clients up and down the Puget Sound area from Bellingham to Olympia.
ADC Mobile is a five-man operation with a depth of knowledge and expertise in aftermarket 12-volt electronics that sets it apart from other companies that deal with car dealerships, which may or may not have a retail store too.
"We don't have a brick-and-mortar retail segment to our business. We're completely mobile with four trucks servicing our dealer clients at their own facilities," explained Ottenad, who also is one of the company's four veteran installation technicians. Rounding out the four technicians is Sales Manager Bryan Zielinski, who makes the rounds regularly to dealer clients, introducing new products and working on personalized sales and marketing programs for each dealer client to offer electronics to their customers other dealerships can't.