Shop Talk - Customer Edition: Ed Highfield, 29-year-old Shopping for a Cell Phone in Manhattan
“For me this year, it’s all about instant rebates. That’s huge. And I want a clean store too. I’m not going into some place where I have to wait or be uncomfortable. A lot of the cell phone carrier stores around here have a crap selection, broken display models, and the worst service ever. I really want to upgrade, though.”
-Ed Highfield, 29-year-old Shopping for a Cell Phone in Manhattan
Editor’s note: Ed settled on a red Razr at a mobile phone store in Union Square...find out which one tomorrow in Contacts.