These days, Riching waits to see how the oversupply of commercial and office retail space will impact consumer spending and financing. "These things will have an auxiliary effect on us, but it won't be nearly as severe as was the residential."
Meanwhile, the company continues to prepare for growth. Bill Smith is slated to launch a content-rich, e-commerce Website by year's end to sell appliances and CE, and top promote the company stores and brand to local customers.
During the next two years, Riching expects Bill Smith to restart its expansion plan (probing opportunities in adjacent markets, not just Naples) and investigate whether to add a custom installation division. Currently, the dealer uses third-party installers for its appliance and CE installations.