SquareTrade Puts Latest Samsung Galaxy Phones through Breakability Test
The latest crop of Samsung Galaxy smartphones hit the market mere days ago, and we already have our hands on the latest SquareTrade Breakability report for those devices. Beyond the protection plans that it offers on a range of consumer electronics, SquareTrade, an Allstate company, has made a name for itself by putting the latest smartphones through a series of tests intended to simulate normal wear and tear and some accidental drops. The company ran those tests on the new Samsung Galaxy S10, the S10+, and the S10e.
The results of those tests? Not great.
As expected, and as with other all-glass devices, the latest Samsung phones were no match for face-down and face-up drops on concrete. All three S10 models were completely shattered on the first drop—though they did take the damage to different degrees.
According to SquareTrade, the entry-level model S10e was the most susceptible to damage, with the first face-down drop resulting in a screen malfunction that left the device unusable. The first back-down drop of the S10e suffered a shattered camera lens and the flash stopped working.
On the other end of the spectrum, the S10 did completely shatter, but it was the only model that was still completely functional. The S10+, to round out the trio of new devices, shattered completely and was still functional on both drop tests, but glass became very loose making using the device something of a challenge.
“The new Samsung Galaxy S10 phones are incredible, beautiful machines, but our tests found their new AMOLED screens are still prone to damage when dropped. One thing holds true—all-glass designs, no matter the cost of the phone or how sleek its profile, are highly susceptible to damage,” Jason Siciliano, vice president, global creative director at SquareTrade, said in a statement. “With the new Galaxy Fold scheduled to release in April, we look forward to testing its durability—including how the foldable design with its hefty price tag compares to traditional smartphone durability.”
An interesting point to note here is that over the past several years, Samsung (and Apple for that matter) has really shown little to no improvement in terms of how breakable their devices are. That could be a very tough pill (or repair bill) to swallow when you’re talking about devices that push the $1,000 mark. And with the $1,800-plus Galaxy Fold on the way, repair bills may only continue to go up.