Supply Chain Right Here, Right Now
At Export Appliance, Manager Paula Thakkar knows global partnerships. "We carry consumer electronics, household appliances, transformers for overseas countries where the line voltage is 220 volts," she explained. "In the U.S., products are sold with 115 volts, 60 Hz." The distinction means getting appliances to appropriate retail sites.
For Rob Eby, director of consumer purchasing at D & H Distributing, communication is integral: "We have our own Internet site where our retailers and resellers can look at our inventory online…it's a strong educational tool for our dealer base."
Bill Stewart, Petra president, added, "One phone call does an awful lot for a retailer." He attributed this to his company's 99.7 percent fill-in rate.