Reduce Returns With CEA Webcast
The Consumer Electronics Association will host a webcast next week on best practices on reducing customer support costs, as well as product returns. The hourlong webcast is set for June 9 at 3 p.m. Eastern time.
The "Stop Product Returns Before They Start: Improving the Consumer Experience to Reduce Returns" webcast will be hosted by CEA senior research analyst Ben Arnold and ShowUhow's vice president of marketing, Lauren Essex.
All participants will be entered in a drawing to win a free iPad.