The Drive for Success
Such methods are based on the hope that Car Toys will not have to sacrifice its goals as it grows bigger. "Our growth is paced by our ability to deliver a consistent customer experience… we don't want to out grow our ability to give good customer service."
Growth is exactly what Brettler wants. He sees 350 more potential Car Toys locations in the nation, and while he is currently concentrating expanding in the West, he has big long-term plans. "We have a tremendous amount of growth ahead of us," he said. "We are trying to become ultimately a national company, today we're really focused on being a super western regional and all of our growth right now will be west of the Mississippi."
Car Toys Factoids