The Price of Oblivion
No news is good news, right? Wrong. Very wrong.
Over the last year, our entire management structure at Bjorn's Audio-Video reorganized—and not by choice.
The shake-up began in early 2004, with an exodus of relatively new employees in our custom division to a competing business founded by a former salesman of ours. Losing more than half of our custom installers in a matter of weeks taught us we were dangerously out of touch with that part of our business.