How To Stop In-store Theft
Finding empty boxes on your shelves? Inventory coming up short? Theft is a problem for any retailer. Sometimes it’s a thief posing as a customer. Sometimes it’s a thief posing as an honest employee. If you want to stop your losses and make more money, this article will give you a good start. First, let me tell you that I worked many years for a major retail big-box store. My job was to reduce shrinkage and increase profit. I focused on theft, since that is the biggest single source of shrinkage for any retail store. I caught shoplifters and busted thieving employees.
Shoplifters are everywhere. Don’t prejudge how you think a shoplifter should look or act. I apprehended people in their late seventies, wealthy people, pregnant women, city workers, respected citizens and our own employees. You don’t have to be paranoid about everyone, but many times when you have that feeling that something is “off” about a customer or employee, don’t just brush that feeling away. Sometimes you may be picking up on clues that are important.
There are ways to help reduce the amount of merchandise shoplifted from your store: Here are several tips: