uBreakiFix Grows Franchise to 540 Locations in North America With New Arkansas Store
Consumer electronics repair franchise uBreakiFix has opened a new location in Little Rock, Arkansas in the Alcoa Crossing Shopping Center. The new store, uBreakiFix Bryant, opened on Nov. 5 and is now fixing smartphones, tablets, computers, and other electronic devices at 7361 Alcoa Road.
While common device repairs include smartphones, tablets, and computers, uBreakiFix offers repair service on anything with a power button, including drones, hoverboards, game consoles, and everything in between. To date, uBreakiFix has completed more than 7 million repairs at its more than 540 locations across North America. While common fixes include shattered screens, software issues, and camera issues, the brand offers support for most technical problems on any electronic device, regardless of make or model.
An authorized service provider for both Samsung and Google, uBreakiFix leads the industry in strategic partnerships, providing Samsung Galaxy and Google Pixel customers with manufacturer-backed, same-day repair service using genuine parts. For the customer, this means enjoying all the convenience of walk-in repair without risking their smartphone’s warranty or compromising features like water resistance. uBreakiFix’s repair technicians are professionally trained using manufacturer-grade tools, tests, and processes to return devices to like-new condition.
uBreakiFix Bryant is the fourth location for Ron Joyce and Matthew Harb, who also own stores in Little Rock, North Little Rock, and Conway, AR and plan to open more stores in the future.
“We were drawn to Bryant for our newest uBreakiFix location due to the robust economic development and dynamic community that is present here,” Harb said. “Our services have had a tremendous impact on the communities where our other three stores are located, and we look forward to sharing the high quality and unmatched customer experience that define the uBreakiFix brand with our new friends and neighbors here in Bryant.”
uBreakiFix was founded in 2009 by millennial entrepreneurs Justin Wetherill and David Reiff to fill a gap in the market for affordable, high-quality phone repair. The duo soon partnered with Eddie Trujillo to transition their Internet-based repair brand to a brick-and-mortar model. Together, they opened the first uBreakiFix storefront in Orlando, Florida, followed by 46 additional corporate locations over the next four years. uBreakiFix began franchising in 2013 and currently operates more than 540 locations across the U.S. and Canada.
In 2016, uBreakiFix announced its first authorized service partnership with Google; in 2017 Wetherill ranked among Forbes' 30 Under 30 in Consumer Electronics; in 2018 uBreakiFix partnered with Samsung as an authorized service provider; and in 2019, the brand celebrated its 10th anniversary, 500th store opening and was acquired by global tech care company Asurion.
“At uBreakiFix, our story has been shaped by an unwavering commitment to continually improving the repair experience for customers,” Wetherill said. “We founded this company to fill a need for high-quality, convenient repair with great service at a fair price. We always say we’re a customer service company first, and a tech company second. As we begin serving Bryant and the surrounding communities, we look forward to sharing the care and credibility that define the uBreakiFix experience.”
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