Verizon to Pay Refunds
Verizon Wireless has agreed to pay as much as $90 million refunds to its customers, who have been overcharged or mistakenly charged for data, the New York Times reported Sunday night. According to the Times, Verizon agreed to the refunds after negotiations with the FCC.
"In October and November, we are notifying about 15 million customers, through their regular bill messages, that we are applying credits to their accounts due to mistaken past data charges," the company said in a statement attributed to Mary Coyne, the company's Deputy General Counsel. "We will mail former customers refund checks. In most cases, these credits are in the $2 to $6 range; some will receive larger credits or refunds."
Verizon added that "15 million customers who did not have data plans were billed for data sessions on their phones that they did not initiate," over the last few years.