Walmart Expands In-Home Services Program Nationwide
Recognizing the need to offer more than just everyday low prices in order to entice customers to shop in their stores, Walmart announced that it is expanding its in-home services partnership with on-demand home services company Handy. The program, which has been available to customers at some 2,000 in-store locations, will roll out nationwide and make its appearance on the Walmart.com ecommerce platform.
The expanded service, first reported by Bloomberg, will give Walmart shoppers access to services like TV wall mounting or shelf hanging. Handy is a platform that offers “handyman” services like home cleaning, furniture assembly, smart device installation, and more. Currently, not all Handy services are available through Walmart, but the idea that the service could expand (or even the idea of a full-blown acquisition) isn’t out of the question.
“You’re seeing Walmart—which is traditionally known for a price competitive approach—thinking they need to compete on services,” Handy CEO Oisin Hanrahan said in an interview with Bloomberg. “We’ve got a convenience-based economy where people value their time a lot but it’s also just a raw reality that the skills you need to do this work are in decline.”