One would assume that, with the media frenzy surrounding the iPhone, the fact that a battery replacement after the one-year limited Apple warranty will cost customers $86 would’ve been widely reported.
Apparently, the media was as surprised as customers were when iPhones went on sale late last month. That’s because, from all indications, neither Apple nor AT&T made the information available, not on Apple’s Web site, to the four journalists allowed to review the phone, or any media outlet for that matter, according to Bob Sullivan’s blog on MSNBC.com, before the iPhone was released.
Even now, the information is buried deep inside Apple’s Web site. It took us three clicks from the main Apple homepage (mind you, we were looking for the page and needed to spend approximately five minutes on the site before we finally found the right one):