Warrantech Consumer Product Services announced during the International CES that it was introducing enhancements to its WCPSOnline Web reporting and processing system that would provide its dealer clients with real-time service contract information, availing them of instance access to loss experience analysis, streamlined sales and claims reports and automated repair orders.
President of consumer product services Sean Hicks said the enhancements would especially smooth business processes for the self-serving dealer. “It will allow us to interact with them much more efficiently,” said Hicks during a reception for the company’s dealers at Las Vegas’ Mandalay Bay Hotel. “The changes will help tie all the disparate systems together. It will save them time and money, and that’s what it’s all about.”