Blogs

Today at Apple Continues to Inspire Creativity, Community

The Today at Apple program has exploded over the past year and a half, helping the tech brand create a compelling content story that every retailer can learn from.

Walmart Responds to Amazon Go with Mobile Checkout Program

By Black Friday, Walmart will roll out its "Check Out With Me" program to every one of its Supercenter stores, giving customers the chance to skip the checkout lines.

Overstock.com Shows It’s Never Too Late to Create a Customer Day Event

During its annual Anniversary Sale event this year, Overstock.com hosted a Customer Day that became one of the site's top non-holiday revenue-driving days ever.

Other Staff Bloggers
Operations

The Today at Apple program has exploded over the past year and a half, helping the tech brand create a compelling content story that every retailer can learn from.

By Black Friday, Walmart will roll out its "Check Out With Me" program to every one of its Supercenter stores, giving customers the chance to skip the checkout lines.

During its annual Anniversary Sale event this year, Overstock.com hosted a Customer Day that became one of the site's top non-holiday revenue-driving days ever.

Business Model

Digital price tags have very real omnichannel retail benefits that can revolutionize the shopping experience for the customer. Just ask Best Buy and Amazon.

As brick and mortar looks to remain relevant in the future, a CE Week 2018 panel proved how partnerships could be the key to the industry's future.

Despite it's reputation for being the world's most customer-centric company, Amazon is making headlines for banning those who return items too frequently.

Policy

Tariffs levied on washing machine imports earlier this year give retailers and consumers an opportunity to look at the impact of those policies on pricing and availability.

The FCC's decision to repeal net neutrality promises to completely alter the makeup of the internet, which is bad news for independent retailers.

In its continued fight with Apple, Qualcomm is now asking the U.S. government to stop sales of new iPhones and iPads in the U.S.

The show proved again that it is a satisfying mix of business, and what is fun about our business

At IFA 2018, the Shift AUTOMOTIVE conference proved that the consumer electronics and automotive industries are on a path towards even greater integration—and disruption.

Reflecting back on another successful IFA, the show this year brought to light the importance of co-innovation among many other trends in consumer electronics and home appliances.

Wearables

In our search for the killer smartwatch app, Apple proved with the launch of the Apple Watch Series 4 that health and biometrics tracking is what sets their watch apart.

A Stanford study found that wearables do a pretty terrible job accurately tracking things like calories burned. That’s a major issue.

Barely a day after the official close of CES 2017, news broke about Fitbit that probably would’ve stolen the show out in Las Vegas. According to a post on smartwatch maker Vector’s website, the company has been acquired by Fitbit for an undisclosed amount. The move comes a little more than a month after the…

Events

CEDIA Expo 2018 is shaping up to be one of the most influential yet, demonstrating why manufacturers…

Gaming

With the subscription service model on fire right now, the video game industry is doing its best to ride the coattails. But video game subscription services seem confused and muddled.

As a first time attendee, E3 can leave one's head spinning. But there was plenty to discover and learn about the video game industry and why retailers need to pay attention to more than just PlayStation, Xbox, and Nintendo.

As a lifelong fan of video games, the first E3 could seem like an overwhelming undertaking. But there are certain aspects of the show to keep an eye on.

VR/AR

According to new patent filings, Walmart is exploring the possibility of establishing a VR-based fulfillment system. But is that something its customers would even want?

With E3 in the rearview mirror, we reflect on the serious void of virtual reality content and if the emergent technology will ever make it to the mainstream consumer adoption.

More details dropped recently about the Magic Leap One, Creator Edition, but is the company falling too far behind others in the AR space?

People

Dealerscope is once again celebrating Powerful Women in Consumer Technology, and we’re on the lookout influential women who have transformed the consumer electronics industry.

Help us find who the industry’s most influential buyers are. In Dealerscope’s July issue and online at dealerscope.com, we’re recognizing top-tier individuals—the most talented, charismatic and effective buyers—from among the CE and appliance sectors’ ranks. We’re looking for the professionals that draw energy and excitement from the day-in-and-day-out demands that are a part of the…

Establishing recognition for the powerful women in the Consumer Technology industry was one of the first items on our editorial to-do l

Smartphones

A longstanding legal dispute between Apple and Qualcomm led to a very public breakup between the two. Now, the iPhone faces potentially weaker connectivity as Apple looks to alternate modem providers in 2018 and beyond.

Apple faces a number of lawsuits over its use of software updates to "slow down" older iPhones and "force" consumers into upgrades.

iPhone X preorders start on Friday. Apple has totally decked out its website and looks to have a decent first order on hand despite well-documented production issues.

Services

As expected, Amazon Prime Day 2018 was a massive success for the largest ecommerce retailer in the U.S. But there's more to learn about Amazon and the current state of retail than meets the eye.

Best Buy and other retailers appear to be using the data provided by The Retail Equation to implement strict return policies.

After years of declining sales, it seems like Best Buy and Target are getting ready to dump CDs—a move that's great for retail and music.

Retailers

After a year-long partnership with smart home product and service provider Vivint, Best Buy is reportedly scaling things back. The move, among others, reflects an apparent desire by Best Buy to be more like an independent retailer.

Connected Home

Despite the speed at which this industry innovates and changes, consumer tech adoption can sometimes take years, which requires retailers to remain patient.

Sprint and Whirlpool announced plans to end their 101-year relationship. So, who will be hurt worse by the brands' sudden split?

Apple's first crack at HomeKit was clunky thanks to a list of hyper-specific criteria, but their control-freak tendencies were nixed after this years WWDC.

CES 2018 was a show focused on future tech, namely the digital assistant, but Microsoft's Cortana went missing and nobody seemed to care.

CES holds the distinction of being one of the largest—if not the largest—tradeshows in North America. That has its benefits and drawbacks.

There’s something about anniversaries - especially those that end with a zero - that prompt many of us to pause and reflect on the past. As I flew home from CES 2017, I kept thinking about how much has changed since the inaugural show, 50 years ago. The many exciting changes I’ve seen since my…

Associations

The CTA recognizes a legend in the development of DTV

Marketing

Digital marketing is direct marketing. If you follow these four principles, you’ll triple your digital communications results.

Too many marketers are personally annoying their customers in the name of personalization. For that reason alone, I am looking for an

Media Players

The Wireless Speaker and Audio Association explains why they believe now is the time for a resurgence in surround sound systems.

Video

Even though one of the most comprehensive product leaks in the history of Apple happened less than 72 hours before Tim Cook took the stage in the newly opened Steve Jobs Theater, the Apple Event on Tuesday was still a sight to behold. Sure, everything that was reported on happened as it was expected—including the…

Emerging Tech

New 3D scanning technology has a lot of promise, especially in the realm of advanced and improved mobile device security.

About three years ago, Google presented an ambitious idea for a modular cell phone. The concept enabled swappable Lego-like parts to add extra batteries, speakers, or a camera (among many other options) on the fly. Dubbed Project Ara, the $100 device was set to disrupt the idea that the only available cell phone options on…

The speed at which technology has advanced over the past few decades is simply incredible. In this, the 50th year of the Consumer Electronics Show, looking back on what technology was being released in 1967 compared to the tech toys that we’re seeing drop on a regular basis—folks from yesteryear would look at 2016 like…

Car Electronics

Pardon me while I pat myself on the back for a moment. While everyone around the interwebs has been talking about the forthcoming iPhone 8 and all of the great things it’ll bring to the smartphone market—along with its rumored $1,000 price tag—I was over here trying to get everyone’s attention. Begging them to listen…

Automation

Amazon’s Alexa voice assistant was recently put to task by the Google Home smart speaker. But Amazon still controls market share.

Comcast rolls out xFi, a fresh take on controlling an entire home network alongside their investment…

Audio

Prior to officially pulling back the cover on its newest piece of hardware—the HomePod speaker—Apple had an image up on the big giant screen facing the audience at their Worldwide Developers Conference that had both a Sonos speaker and Amazon’s Echo speaker positioned next to one another. The messaging from Apple’s senior VP of worldwide…

Sonos’ latest venture is making noise in the wireless home audio space – materializing in the shape of artificial intelligence integrat

Specialty retailers much embrace Millennials to stanch declining sales.

Headphones

The doom and gloom of Bose 'spying' on consumers should start the conversation that consumers don't own their data, and that is okay.

I learned as much about the audiophile community as I did about the new products that were on display at the first-ever CanJam NYC.

We've seen a lot of advancements recently in the truly wireless earbud space. But just as fast as we are seeing products appear on the market, we are already seeing slight stagnation. Hopefully, that doesn't come off as a knock against companies like Bragi, Phazon, Apple, Samsung or Jabra who have all poised to make long lasting…

Drones

GoPro's pre-announced its first-quarter earnings and to sum it up, they are planning to cut 270 more jobs. If we are still keeping score, that adds up to 570 jobs, with 100 in January last year and another 200 in November. The steady hemorrhaging of positions can be blamed on a few different narratives. Many…

An important Super Bowl Sunday first for the consumer tech industry? Drones played a major role during the halftime show.

More bad news for the drone industry as French-based manufacturer Parrot is laying off a third of their drone division. Following a massive drop in fourth-quarter earnings, Parrot said they missed their target by about 100 million euros (~105,000 USD) with their drone revenue generating about 60 million euros between commercial and consumer. These distressed…

E-Commerce

As if the coverage of the two companies hasn’t made it clear enough, let me start by spelling this out for you: Amazon and Walmart are clearly having it out against one another. Over the last month or so, the two sides have positioned and re-positioned themselves in order to better compete with one another…

Amazon has implemented policies that could increase participation costs for some small businesses.

Through their Black Friday Deals Store, Amazon began rolling out some tens of thousands of holiday deals with new sales and promotions

News

Barely two months ago, I threw the idea out there that action cam maker GoPro has possibly peaked as a company. That notion was based on the fact that the company has seen its stock price nosedive in the last year and a half. Since reaching nearly $87 per share in July 2015, GoPro rested…

Using data, the Consumer Technology Association tries to make some sense of post-purchase consumer behavior.

More than any other factor, the presence or absence of a free shipping offer can make or break a sale.

Laptops/Tablets

The gaming industry is stepping up to provide a new, better, and more meaningful platform for the curved screen.

Chris Ely, senior manager of industry analysis at the Consumer Technology Association, shares his thoughts on potential areas of growth

Independent CE dealers have a lot to learn from Best Buy

Digital Imaging

Two household names have seen their revenues decline and stock prices take major hits over the past year. What’s going on, and what’s t

Research

According to CTA’s holiday forecast, spending on tech will increase 3.1 percent to reach $36.05 billion during the 2016 holiday season.

What should we really make of the VR industry as a whole, and how much can we really expect it to boom in the next few years?

Forbes recently estimated that women drive approximately 70 to 80 percent of all consumer purchasing. This estimate and other reports have led many experts to consider the female demographic the engine of today’s economy. Women are buying products for their professional lives and for the home and family, which means that behind most women lies…

Social Media

With the rise of social media and online reviews, interactions between brands and customers have been forever transformed.

No one has a perfect blueprint for social media marketing because every company has a different voice and the results happen live.

What are your thoughts on 4K? How are manufacturers and content creators handling the new technology? How are consumers recieving it?

Accessories

The importance of consumer technology is growing in the workplace and at home. And whether we’re purchasing tech products for our families or our careers, women are more tech-savvy than ever before. For these reasons, it’s important for retailers to remember that women purchase tech accessories not just for social reasons, but to help us…

The future of technology gets a lot of attention. But, as much as we use them, tech accessories tend to get left out of the discussion.

Household ownership of wireless audio, wearables and connected devices saw huge ownership gains, but what’s driving consumers?

Buying Groups

2012 was a miserable year for most CE retailers. It's clearly time to start trying something different.

CEDIA Expo

So you spent the last year building up a great social media following, and you took a week to go to CEDIA Expo. You're going to share everything you see and really deliver value to all those followers... but suddenly the show's over and you feel like you didn't share half of what you saw.