Blogs

I’m Still Not Sold on the Samsung Galaxy Fold

Ahead of its official retail launch, the Samsung Galaxy Fold was on display at IFA 2019. There, we were able to get a brief hands-on demo with the foldable device, and we're still not impressed.

3 Keys to Creating an Outcomes-Based Channel Sales Strategy

To build an effective outcomes-based channel sales strategy, there are three important components channel partners should consider.

8K Upscaling Wars Get Under Way at IFA 2019

Upscaling has always been at least a part of the conversation when it comes to 8K TVs. But it was clear that display manufacturers arrived in Berlin for IFA 2019 with a mission to highlight how strong their 8K upscaling capabilities really are.

Other Staff Bloggers

Ahead of its official retail launch, the Samsung Galaxy Fold was on display at IFA 2019. There, we were able to get a brief hands-on demo with the foldable device, and we're still not impressed.

Upscaling has always been at least a part of the conversation when it comes to 8K TVs. But it was clear that display manufacturers arrived in Berlin for IFA 2019 with a mission to highlight how strong their 8K upscaling capabilities really are.

The show proved again that it is a satisfying mix of business, and what is fun about our business

Operations

To build an effective outcomes-based channel sales strategy, there are three important components channel partners should consider.

Apple and Samsung will forever be tied together when looking at the smartphone market. But from a manufacturing perspective, which tech giant has the better smartphone strategy?

During a recent trip to a Genius Bar at an Apple Retail Store, we experienced some interesting circumstances that raised some interesting points about the challenges in customer care.

Connected Home

As more and more 5G phones roll out to consumers, the question remains: is it worth investing in these products now when the 5G cellular network is barely available?

With a simple announcement that it plans to close down the Works with Nest program, Google sent the smart home ecosystem into a frenzy.

Consumers have certainly shown interest in and enthusiasm for connected home products. But why does smart appliance adoption seem to be lagging behind?

Smartphones

How will the rollout of the 5G network impact the retail landscape? The keynote panel from CE Week 2019 dove into the topic to try to find some answers.

With everything we’ve seen from recent foldable phones introductions, there’s plenty of cause for concern for this still-so-new tech market.

Video

With the next round of gaming consoles now out in the open, it's clear that these powerful pieces of hardware can greatly benefit the advancement of TV technology.

Already, manufacturers are making a huge push to get their 8K TV content to market, and their using IFA 2018 as their platform. Whether we're ready or not, 8K is definitely coming.

Gaming

The search giant plans to take on, and completely innovate, the video game industry with its new Google Stadia gaming service launching later this year.

With the subscription service model on fire right now, the video game industry is doing its best to ride the coattails. But video game subscription services seem confused and muddled.

As a first time attendee, E3 can leave one's head spinning. But there was plenty to discover and learn about the video game industry and why retailers need to pay attention to more than just PlayStation, Xbox, and Nintendo.

VR/AR

Ahead of the trip out to Vegas for CES 2019 we pegged a few trends we hoped to focus on throughout the week: 8K, 5G, and VR. It's time to check back in to see what we learned.

According to new patent filings, Walmart is exploring the possibility of establishing a VR-based fulfillment system. But is that something its customers would even want?

With E3 in the rearview mirror, we reflect on the serious void of virtual reality content and if the emergent technology will ever make it to the mainstream consumer adoption.

Events

We expected to see and hear a lot about 8K TVs, but one statistic delivered by TCL during its CES 2019 press conference proves why manufacturers are jumping the gun when it comes to the latest display tech.

CEDIA Expo 2018 is shaping up to be one of the most influential yet, demonstrating why manufacturers…

Retailers

The Today at Apple program has exploded over the past year and a half, helping the tech brand create a compelling content story that every retailer can learn from.

Services

By Black Friday, Walmart will roll out its "Check Out With Me" program to every one of its Supercenter stores, giving customers the chance to skip the checkout lines.

As expected, Amazon Prime Day 2018 was a massive success for the largest ecommerce retailer in the U.S. But there's more to learn about Amazon and the current state of retail than meets the eye.

Best Buy and other retailers appear to be using the data provided by The Retail Equation to implement strict return policies.

Business Model

Digital price tags have very real omnichannel retail benefits that can revolutionize the shopping experience for the customer. Just ask Best Buy and Amazon.

The new Amazon 4 Star store in New York's SoHo section offers a blueprint for what the retail experience should look like in the 21st century.

As brick and mortar looks to remain relevant in the future, a CE Week 2018 panel proved how partnerships could be the key to the industry's future.

Policy

Tariffs levied on washing machine imports earlier this year give retailers and consumers an opportunity to look at the impact of those policies on pricing and availability.

The FCC's decision to repeal net neutrality promises to completely alter the makeup of the internet, which is bad news for independent retailers.

In its continued fight with Apple, Qualcomm is now asking the U.S. government to stop sales of new iPhones and iPads in the U.S.

Wearables

In our search for the killer smartwatch app, Apple proved with the launch of the Apple Watch Series 4 that health and biometrics tracking is what sets their watch apart.

Despite the speed at which this industry innovates and changes, consumer tech adoption can sometimes take years, which requires retailers to remain patient.

Even though one of the most comprehensive product leaks in the history of Apple happened less than 72 hours before Tim Cook took the stage in the newly opened Steve Jobs Theater, the Apple Event on Tuesday was still a sight to behold. Sure, everything that was reported on happened as it was expected—including the…

Marketing
2019 IMPACT Awards

Dealerscope's 2019 IMPACT Awards program is back, and we're on the lookout for the innovative, cutting-edge products that are pioneering the solutions of the future and making a real impact within the industry.

Digital marketing is direct marketing. If you follow these four principles, you’ll triple your digital communications results.

Too many marketers are personally annoying their customers in the name of personalization. For that reason alone, I am looking for an

People

Dealerscope is once again celebrating Powerful Women in Consumer Technology, and we’re on the lookout influential women who have transformed the consumer electronics industry.

Help us find who the industry’s most influential buyers are. In Dealerscope’s July issue and online at dealerscope.com, we’re recognizing top-tier individuals—the most talented, charismatic and effective buyers—from among the CE and appliance sectors’ ranks. We’re looking for the professionals that draw energy and excitement from the day-in-and-day-out demands that are a part of the…

Establishing recognition for the powerful women in the Consumer Technology industry was one of the first items on our editorial to-do l

Car Electronics

A longstanding legal dispute between Apple and Qualcomm led to a very public breakup between the two. Now, the iPhone faces potentially weaker connectivity as Apple looks to alternate modem providers in 2018 and beyond.

CES 2018 was a show focused on future tech, namely the digital assistant, but Microsoft's Cortana went missing and nobody seemed to care.

CES holds the distinction of being one of the largest—if not the largest—tradeshows in North America. That has its benefits and drawbacks.

There’s something about anniversaries - especially those that end with a zero - that prompt many of us to pause and reflect on the past. As I flew home from CES 2017, I kept thinking about how much has changed since the inaugural show, 50 years ago. The many exciting changes I’ve seen since my…

Appliances

Sprint and Whirlpool announced plans to end their 101-year relationship. So, who will be hurt worse by the brands' sudden split?

Amazon’s move to bring Sears’ Kenmore-branded appliances onto the ecommerce platform could be a pivotal moment for CE retail.

Associations

The CTA recognizes a legend in the development of DTV

Media Players

The Wireless Speaker and Audio Association explains why they believe now is the time for a resurgence in surround sound systems.

Emerging Tech

New 3D scanning technology has a lot of promise, especially in the realm of advanced and improved mobile device security.

About three years ago, Google presented an ambitious idea for a modular cell phone. The concept enabled swappable Lego-like parts to add extra batteries, speakers, or a camera (among many other options) on the fly. Dubbed Project Ara, the $100 device was set to disrupt the idea that the only available cell phone options on…

The speed at which technology has advanced over the past few decades is simply incredible. In this, the 50th year of the Consumer Electronics Show, looking back on what technology was being released in 1967 compared to the tech toys that we’re seeing drop on a regular basis—folks from yesteryear would look at 2016 like…

Audio

Prior to officially pulling back the cover on its newest piece of hardware—the HomePod speaker—Apple had an image up on the big giant screen facing the audience at their Worldwide Developers Conference that had both a Sonos speaker and Amazon’s Echo speaker positioned next to one another. The messaging from Apple’s senior VP of worldwide…

Sonos’ latest venture is making noise in the wireless home audio space – materializing in the shape of artificial intelligence integrat

Specialty retailers much embrace Millennials to stanch declining sales.

Headphones

The doom and gloom of Bose 'spying' on consumers should start the conversation that consumers don't own their data, and that is okay.

I learned as much about the audiophile community as I did about the new products that were on display at the first-ever CanJam NYC.

We've seen a lot of advancements recently in the truly wireless earbud space. But just as fast as we are seeing products appear on the market, we are already seeing slight stagnation. Hopefully, that doesn't come off as a knock against companies like Bragi, Phazon, Apple, Samsung or Jabra who have all poised to make long lasting…

Drones

GoPro's pre-announced its first-quarter earnings and to sum it up, they are planning to cut 270 more jobs. If we are still keeping score, that adds up to 570 jobs, with 100 in January last year and another 200 in November. The steady hemorrhaging of positions can be blamed on a few different narratives. Many…

An important Super Bowl Sunday first for the consumer tech industry? Drones played a major role during the halftime show.

More bad news for the drone industry as French-based manufacturer Parrot is laying off a third of their drone division. Following a massive drop in fourth-quarter earnings, Parrot said they missed their target by about 100 million euros (~105,000 USD) with their drone revenue generating about 60 million euros between commercial and consumer. These distressed…

E-Commerce

As if the coverage of the two companies hasn’t made it clear enough, let me start by spelling this out for you: Amazon and Walmart are clearly having it out against one another. Over the last month or so, the two sides have positioned and re-positioned themselves in order to better compete with one another…

Amazon has implemented policies that could increase participation costs for some small businesses.

Through their Black Friday Deals Store, Amazon began rolling out some tens of thousands of holiday deals with new sales and promotions

News

Barely two months ago, I threw the idea out there that action cam maker GoPro has possibly peaked as a company. That notion was based on the fact that the company has seen its stock price nosedive in the last year and a half. Since reaching nearly $87 per share in July 2015, GoPro rested…

Using data, the Consumer Technology Association tries to make some sense of post-purchase consumer behavior.

More than any other factor, the presence or absence of a free shipping offer can make or break a sale.

Laptops/Tablets

The gaming industry is stepping up to provide a new, better, and more meaningful platform for the curved screen.

Chris Ely, senior manager of industry analysis at the Consumer Technology Association, shares his thoughts on potential areas of growth

Independent CE dealers have a lot to learn from Best Buy

Digital Imaging

Two household names have seen their revenues decline and stock prices take major hits over the past year. What’s going on, and what’s t

Research

According to CTA’s holiday forecast, spending on tech will increase 3.1 percent to reach $36.05 billion during the 2016 holiday season.

What should we really make of the VR industry as a whole, and how much can we really expect it to boom in the next few years?

Forbes recently estimated that women drive approximately 70 to 80 percent of all consumer purchasing. This estimate and other reports have led many experts to consider the female demographic the engine of today’s economy. Women are buying products for their professional lives and for the home and family, which means that behind most women lies…

Social Media

With the rise of social media and online reviews, interactions between brands and customers have been forever transformed.

No one has a perfect blueprint for social media marketing because every company has a different voice and the results happen live.

What are your thoughts on 4K? How are manufacturers and content creators handling the new technology? How are consumers recieving it?

Accessories

The importance of consumer technology is growing in the workplace and at home. And whether we’re purchasing tech products for our families or our careers, women are more tech-savvy than ever before. For these reasons, it’s important for retailers to remember that women purchase tech accessories not just for social reasons, but to help us…

The future of technology gets a lot of attention. But, as much as we use them, tech accessories tend to get left out of the discussion.

Household ownership of wireless audio, wearables and connected devices saw huge ownership gains, but what’s driving consumers?

Buying Groups

2012 was a miserable year for most CE retailers. It's clearly time to start trying something different.

CEDIA Expo

So you spent the last year building up a great social media following, and you took a week to go to CEDIA Expo. You're going to share everything you see and really deliver value to all those followers... but suddenly the show's over and you feel like you didn't share half of what you saw.