SkuBot, with the help of HP, has developed a solution that can scan obscure hardware parts and identify them—a possible game changer for the in-store customer experience. We spoke with Keith Meany, the president and founder of SkuBot, to get a behind-the-scenes look at his company.
Despite claiming that its Savings Catcher tool is no longer needed because they already offer the lowest prices around, Walmart experienced tremendous backlash from customers after pulling the plug on the program.
The first new IKEA Planning Studio location, set to open in Manhattan in April, is intended to be more of a service than a store by helping city dwellers design the ideal apartment.
Partnership aims to aid buyers in getting their smart TVs up and running
One key strategy that’s winning the hearts and wallets of today’s youth culture: create a sense of belonging for shoppers.
At CES 2019, tech insurance provider Assurant released new research on consumers' willingness to adopt connected tech. We dive into the findings and more with Assurant President and CEO Alan Colberg.
Kelsey Cowan, the Marketing Manager for Centricity, stops by the Corner Office to talk about the importance of, and tips for, building brand loyalty.
Conversocial is a company that's been at the forefront when it comes to helping brands provide better customer service. We spoke with them about how retailers are using, and can use, voice assistant technology to improve that customer experience.
Here are some ways to be more deliberate and creative with your holiday gift card promotions to drive sales, direct shopper behavior, and maybe even create a year-long engagement.
Since alerting some customers to a "technical error" that exposed their names and emails, little else has been said by Amazon about the incident.