Nutanix ECI report shows retailers prefer hybrid cloud architectures to deliver flexibility, better security and an overall better customer experience.
In a survey of 1,000 American adults, peace of mind was cited as the single biggest reason (40%) for purchasing a service contract on a
Fresh off of a sales training course, HTSA Chief Learning Architect Keith Esterly gives us a taste of what he showcased to the group's members: the art of relationship science and how it influences the sales cycle.
Rather than having to try to translate nontechnical and less-than-accurate customer speak when diagnosing a problem, Samsung Visual Support brings the tech into your home via a video chat, allowing them to see the product up close.
While the retail industry has had to constantly transform throughout its history, customers’ desire for a great service experience hasn’t changed a bit.
Friedrich has elected to bypass the traditional third-party customer support route for this service, using an in-house located team
Today’s headlines are bursting with promises of 5G — and now, even 6G is becoming part of the…