Today’s headlines are bursting with promises of 5G — and now, even 6G is becoming part of the…
Tom Lovich, President of Audio Authority announced several changes in the sales and service teams to improve client response and technical support.
RoseWater Energy Group and Alpine Power Systems have teamed up to offer nationwide service on installations of the HUB SB20 Energy and Storage Systems.
During a recent trip to a Genius Bar at an Apple Retail Store, we experienced some interesting circumstances that raised some interesting points about the challenges in customer care.
Stewart Filmscreen rolled out a refreshed website this week that's intended to improve the home theater screen shopping experience for the consumer—with a few added benefits for dealers tucked in there as well.
SkuBot, with the help of HP, has developed a solution that can scan obscure hardware parts and identify them—a possible game changer for the in-store customer experience. We spoke with Keith Meany, the president and founder of SkuBot, to get a behind-the-scenes look at his company.
Despite claiming that its Savings Catcher tool is no longer needed because they already offer the lowest prices around, Walmart experienced tremendous backlash from customers after pulling the plug on the program.
The first new IKEA Planning Studio location, set to open in Manhattan in April, is intended to be more of a service than a store by helping city dwellers design the ideal apartment.
Partnership aims to aid buyers in getting their smart TVs up and running
One key strategy that’s winning the hearts and wallets of today’s youth culture: create a sense of belonging for shoppers.