eCommerce

Customer Connection: Building A Long-Term Relationship
February 26, 2020 at 9:31 am

Connecting with customers is more than just communication. Connecting is a strategic effort to create relationships beyond the initial transaction. It involves communication, but it is so much more.

Addressing the $12B Lost Annually in Online Retailing
December 30, 2019 at 10:57 am

The objectives of ecommerce attacks generally fall into three categories: stealing credit card information, guessing cart tokens to hijack the shopping session, or exfiltrating personally identifiable information from customer accounts to use in other forms of fraud.

Retail Uberisation: Harnessing Smart Technology to Enhance the Customer Journey
December 23, 2019 at 7:54 am

In 2020, digital transformation continues to hold the key for business organizations that wish to standout and gain the upper hand in today’s highly competitive global economy. Nowhere is this more apparent than in retail – an industry that previously held impersonal, transactional relationships with customers, but now must offer highly personalized omnichannel shopping experiences. …

Five Reasons Retailers Should Consider Headless Commerce
November 5, 2019 at 8:12 am

Headless commerce represents more than a shift in what a commerce architecture looks like. It reflects a change in how consumers buy, a dramatic expansion of shopping touchpoints and the need for retailers to embed their brand experience into every channel or device.

Toys 'R' Us is Back Online with Help From Target
October 11, 2019 at 9:15 am

Toys 'R' Us is an actual website again where shoppers can browse a wide selection of toys, read reviews and blogs, watch videos, and more. But when they want to make a purchase, they'll have to do so at Target.com.