Installation

Theater Xtreme Projects into Delaware and Maryland
July 17, 2006

Home cinema designer/retailer/installers Theater Xtreme plans to open stores in Towson, Md. and Wilmington, Del. this fall. They have signed a lease agreement for the Towson store and are finalizing the same for the Wilmington location. The Wilmington store will be their second in that city. Scott Oglum, CEO of Theater Xtreme Entertainment Group, explains, “We see a competitive opportunity to move the Wilmington store into class-A retail location, and to open a design center in the Towson area. These markets are very attractive to us.” Additionally, Theater Xtreme has acquired a franchise-owned location in Leesport, PA.

hhgregg to Sell Klipsch Products
July 6, 2006

Klipsch’s Synergy Series speakers are now available at all of hhgregg’s 69 stores. Floorstanding, bookshelf and wall-mounted “sub sat” speaker configurations are all being offered by the retailer. Klipsch Group Americas President Dave Kelley had this to say of hhgregg, “The company’s sterling reputation for outstanding customer service and knowledgeable salespeople make it an especially suitable retail environment for Klipsch Synergy speakers and home theater systems.”

PRO Group to Sell Power Condioners from Furman and Panamax
June 21, 2006

The Progressive Retailers Organization (PRO) Group has struck a deal with Furman Sound and Panamax to supply their power conditioning products to member companies. John Maloney, vice president of sales for Panamax says, “Our combined product lines and technologies allow the member companies of the PRO Group to offer their customers the broadest range and highest quality power conditioning and surge protection available.” Furman Executive Vice President of Sales and Marketing Dave Keller adds, “...by creating one financial program for the two brands, we’re making it easy for PRO Group members to be able to offer their customers these two leading options

Panasonic Introduces Support Program for HDTV Purchases
June 12, 2006

Taking a page from the PC customer service playbook, Panasonic is providing a new Plasma Concierge program that gives customers free access to tech support for their plasma TV purchases. Membership, available to current and future Panasonic plasma HDTV owners, includes live access by phone to consultation on set-up, operation, troubleshooting and integration. Members asking for in home service get a callback within 24 hours to schedule an appointment. A benefits card provides members with the information they need to access the program. By September, it is expected that a live online chat with a tech representative will become an

Tripp Lite Ready to Partner with A/V Professionals
June 12, 2006

Professional audio/video installers/integrators can now hook up with Tripp Lite to provide power protection for their projects. The Tripp Lite Power Partner Program equips members with sales and marketing materials, training and other exclusive perks. The program launch coincides with the recent introduction of a new line of Tripp Lite limited-distribution power protection products. Says Tripp Lite Executive Vice President Jim Folk, “The Power Partner Program gives A/V professionals the training and support they need to sell and install Tripp Lite power protection effectively.”

The Year of HD
March 1, 2006

Content sells. It sells satellite radio, direct-broadcast satellite TV, cable and MP3 players; and it most definitely sells HDTV. This year content providers, broadcasters and manufacturers will generate unprecedented excitement around HDTV, offering viewers and potential buyers the most high-definition (HD) programming to date. 2006, the year of HD, sprung to life at the International CES with manufacturers announcing next-generation high-definition DVD players and movie studios revealing plans to release pre-recorded HD by year’s end. Overall, total DTV sales for 2005 reached more than 12 million units and $17 billion in revenue, an increase of 60 percent compared to year-end 2004. High-definition products comprised

SKU-ed Service
February 1, 2006

INSTALLS inc manages nationwide installation services for retailers, manufacturers and service providers. By Janet Pinkerton Not every consumer technology purchase warrants a custom installation. Sometimes a customer simply wants someone to hang a plasma screen on the wall or properly connect a new computer to broadband. And, not every retailer, even large ones, can run an internal installation department; sometimes, they need to go to third parties. And sometimes, they come to the dealer. INSTALLS inc manages a nationwide installer network capable of setting up computers for Dell customers, home theater equipment for customers of Best Buy, Costco or Sears, and even installing window

The Installer Impact
September 1, 2005

CEA and CEDIA quantify the custom installation industry By Sean Wargo Director of Industry Analysis Consumer Electronics Association A long standing question has plagued the custom installation community: Exactly how big are we? Despite fundamental changes in the market place, with consumers seeking greater service at retail in light of increasing product choice and complexity, no one has exactly quantified how much business is flowing upstream. More specifically, how much revenue do the custom residential electronics systems professionals (CRESP) generate each year, and how is this changing through time? In order to answer the question, CEDIA and CEA joined forces to once and for all provide a benchmark

Home Tech Market Growing, Says CEA
May 10, 2005

According to the third annual "State of the Builder Technology Market Survey," released by the Consumer Electronics Association (CEA), the market for home technologies among new homes is again on the rise. The number of builders profiting from the installations of these home technologies has increased steadily since the inaugural builder's study was launched in 2003. "One of the trends driving growth in the consumer electronics industry is an increasing focus among consumers on design and how well technology products integrate into the home. Buyer or architect specification stands as the most common reason that home

Voom Stops Service
April 8, 2005

According to Voom.com, the satellite television provider will cease services to existing customers as of April 30, 2005. The message states: "New customer orders are no longer being accepted, and we are unable to complete any scheduled installation or service appointments. You will be contacted regarding any scheduled appointment." Details of the shut down are still pending, though the Associated Press reported recently that New York-based Cablevision sought to close the unsuccessful business. A statement in March from Cablevision said that an agreement reached between the two companies would allow VOOM to continue to provide services to subscribers while Charles and Thomas Dolan seek to arrange