BrandSource is addressing members' lack of profitability in the area of appliance servicing, drawing on some members' best practices in the area to help all in the group.
SkuBot, with the help of HP, has developed a solution that can scan obscure hardware parts and identify them—a possible game changer for the in-store customer experience. We spoke with Keith Meany, the president and founder of SkuBot, to get a behind-the-scenes look at his company.
It was a big day in Cupertino for Apple's service initiatives as the company launched a bevy of offerings that CEO Tim Cook vowed would be "private and secure." Also on hand: a Who's Who of celebrities riding the newly launched Apple TV+ content creation bandwagon
Puls Technologies, Inc., announced that it recently completed a $50 million Series C fundraising round—the largest in the in-home tech support platform's history.
Today in CE: Amazon Map Tracking lets customers see almost exactly where their package is; Netflix surpasses Comcast in net value; and more.
Best Buy and other retailers appear to be using the data provided by The Retail Equation to implement strict return policies.