Consumers now have a network of social channels and aren’t afraid to share their best and worst experiences in real-time with the world. Benchmarking how each retail location is performing against the competition or other company locations is critical.
Facebook Portal is an otherwise sophisticated way of video chatting from a company that has recently earned a notorious title for mass data breaches.
Collecting data on the questions users have about a given product, company, or feature can provide a substantial advantage over traditional, answer-only market research.
To make social media work for you, you don’t have to be a digital wizard. You just need a structured approach to growing your social media presence on the right platform, quality content, and a few online tools to help you.
Today in CE: Google and Facebook were hit with massive GDPR lawsuits hours after enforcement went into effect; iPhone 2019 rumors surface; and more.
Today in CE: The U.S. Senate approved a measure that gives net neutrality a second chance at life; RED Hydrogen phone is coming; and more.
If you haven't been listening to the noise Spotify is making in the consumer electronics world, now is the time to pay attention
Best Buy drops Huawei smartphones from product mix, Facebook CEO apologies for data breach, and Sony announces A8F OLED pricing and availability.
Boston Dynamics, which has a history of physically abusing robots, will certainly be ground zero for their eventual uprising.