BrandSource's formal partnership was announced with the PSA, a trade organization dedicated to the appliance repair channel
The AVB/BrandSource retail organization has made the decision to transform the format of this summer’s annual Convention from an on-site show to a virtual event, to be held online during its originally scheduled show the week of Aug. 30–Sept. 1, 2020.
The COVID-19 crisis has inspired members of the BrandSource buying group to think outside the box in many ways. The group now notes one of the most surprisingly effective new ways members have found to work with customers: by appointment.
The new AVB BrandSource consumer credit program is designed to give members payment parity with big-box retailers in the online sales arena.
Buying group BrandSource’s independent dealer members have found live chat to be a crucial conduit to the consumer in the age of coronavirus.
The majority of BrandSource retailer members have kept their showrooms open to some extent during the coronavirus outbreak, the AVB survey said, and most are supplementing in-store sales with transactional websites and providing either curbside delivery or full in-home installation and repair services.
BrandSource members are turning to video messaging to communicate with their homebound customers during the COVID-19 outbreak.
BrandSource has initiated a bi-monthly schedule of call-ins for each of the 14 regions served by the buying group, with an eye to providing members a forum for airing their concerns and successes amid the COVID-19 pandemic.
BrandSource has created a live microsite, the COVID Info Hub, which is an extension of the group’s YourSourceNews site, and which serves as an up-to-the-minute repository of critical, must-have information relating to the coronavirus outbreak.
ProSource, the largest audio, video, and integration buying group in the United States, announced today the 2019 Members of the Year annual honorees, celebrated at the ProSource Summit 2020, held in Las Vegas, Nevada, from March 8 – 11.