Home Depot

Platforms for Progress
March 1, 2015

Dealerscope: What are the marketing and sales strategy messages you will deliver to your membership this year?

Trick or Treat? What Consumers Really Want
October 8, 2014

I was honored and privileged to deliver the opening keynote presentation for Channel IQ’s annual Compass 2014 several weeks ago in Chicago. For those not familiar, Channel IQ services, securely stores and monitors authorized sellers as well as unauthorized sellers who can break the value and profit of manufacturers and retailers brands. They offer brand-smart deliverables across online price point (MAP) monitoring congressing and aggregating smartly through active and smart analytic dashboards.

Apple Pay and the CE Retailer
October 1, 2014

American consumers love to pay with their credit and debit cards.  We carry more than 1.2 billion such cards in our wallets, and we rang up $4.9 trillion in electronic payments transactions at U.S. merchants last year.  Retailers know the importance of accepting electronic payments – their customers like the safety, security, and reliability of paying electronically, and they spend more using such payments because they like the rewards (such as miles or points) that come along with such spending. So when Apple announced that it is enabling payment capability in the new iPhone 6 and the Apple Watch, Apple fans – and the payments industry – all took note.  Although not new, mobile payments are taking center stage thanks to Apple’s new payments product, which comes to market in October.

Apple Pay and the CE Retailer
September 24, 2014

American consumers love to pay with their credit and debit cards.  We carry more than 1.2 billion such cards in our wallets, and we rang up $4.9 trillion in electronic payments transactions at U.S. merchants last year.  Retailers know the importance of accepting electronic payments – their customers like the safety, security, and reliability of paying electronically, and they spend more using such payments because they like the rewards (such as miles or points) that come along with such spending. So when Apple announced that it is enabling payment capability in the new iPhone 6 and the Apple Watch, Apple fans – and the payments industry – all took note.  Although not new, mobile payments are taking center stage thanks to Apple’s new payments product, which comes to market in October.

Retail Physical & Digital Must Be Won!
September 10, 2014

Questions:
1.    Do your local retail stores have their own digital DNA? If yes, is the digital foundation within each of your physical retail stores accelerating local consumer traffic?

2.    How is it possible that digital clouds thousands of miles away can outmuscle your highly trained in-store human capital, brand assortments and ambience store experience in local markets?

hhgregg Tops Appliance Satisfaction Rankings
July 14, 2014

Sears, Home Depot and Lowe’s are looking upwards at h.h. gregg when it comes to keeping home appliance buyers happy. So says the seventh edition of J.D. Power’s annual Appliance Retailer Satisfaction Study.

MakerBot Comes to Home Depot
July 14, 2014

MakerBot's  Replicator Desktop 3D Printers are now available at Home Depot in select markets, the companies announced Monday.