In Car Experts (ICE) announced last week that it has reached an agreement with Office Max to provide discounts to its members on office products.
The days of the memory card being, at times, the only accessories option for digital cameras are long gone. Today, CE retailers have expanded accessories sales to include carry cases; lenses; straps; printers, high-quality paper and ink; personalized picture books; batteries and chargers; digital picture frames; tripods; and filters, to name a few. Thanks to competitive pricing on popular SLRs, more digital photography enthusiasts are upgrading from pocket-size cameras to more advanced models, making room for a variety of creative add-ons that enhance the overall user experience. “The most popular digital imaging accessories include software, lens, batteries, cases and Flash cards,” said
OfficeMax has extended its relation with Canon by installing the imagePROGRAF large-format printers in all of its lmPress print and document service locations. OfficeMax began the partnership last year by installing PROGRAF W6400 printers in more than 500 locations. The expansion brings that number to 900 and is fueled by small business customer demands for big print items, such as banters, posters and displays, the companies report. The companies also cite numbers from Info Trends Research Group, which estimates the demand for large printed graphics is expected to grow from $11 billion to $13 billion by 2011. . To promote the expanded services,
OfficeMax announced earlier this week that it has launched a new remote tech support service called ctrlcenter, which is meant to assist its customers in the manner of Best Buy’s Geek Squad and Circuit City’s firedog. The service consists primarily of remote services; unlike its two competitors, it does not provide on-site visits or drop-off services. What it does do is allow tech support personnel to log on remotely to computers in remove viruses and spyware, install software, and perform other services. Ctrlcenter offers repair services at eight different price points, ranging from $50 to $500. The new service also includes a
The American mall staple Sharper Image will make their products available outside their own stores for the first time, now that they have agreed to a deal with OfficeMax. Under the agreement, announced last week, OfficeMax will carry specifically branded office furniture, which will bear the name “Sharper Image Office.” In addition to desks and chairs, the collection includes shredders, desk sets, and other accessories. The first wave of the collection will debut this month, with the next set arriving in stores later this year. It is the first partnership agreed to as part of Sharper Image’s new Brand Licensing Division.
Representatives of several major American CE retailers, including RadioShack, Circuit City and Officemax, met on Friday with several major suppliers in China- and more than 40 more such meetings are scheduled this year. The meeting, which took place in Shenzhen, near Hong Kong, was facilitated by Global Sources, a firm which acts as a go-between for trade deals between the Western world and China.
CEA Defends XM When the RIAA sued XM over their Inno recording device, CEA decried the move as an attempt to “strong-arm more money” from the satellite radio industry. This month XM files a motion to dismiss the suit, and CEA, along with the Home Recording Rights Coalition, files an amicus brief supporting the motion. The brief states that the suit violates the Audio Home Recording Act (AHRA), which it contends legalizes digital satellite radio recorders like the one in question. CEA President and CEO Gary Shapiro echoed CEA’s earlier sentiments, characterizing the lawsuit as “a brazen effort by the labels to strong-arm more
Last week, Dell announced that it would begin reducing its number of mail-in rebates on products and services. This move comes after Office Max and Best Buy have launched initiatives to eliminate rebates altogether. For Dell, the decrease will begin in August with the elimination of rebates on Inpiron notebook computers and Dell televisions, and continue over the next 12 to 18 months, encompassing desktops by the end of the year. This is part of a larger campaign to reduce customer complaints by simplifying their myriad special offers. Dell plans to reduce promotions per product line by 70 percent and
Office Max has officially eliminated its mail-in rebate program. The move, designed to enhance customer experience by doing away with Byzantine paperwork processes and long waiting periods, replaces the rebates with lowered prices that factor in the rebates ahead of time. These exclusive discounts will be arranged directly with manufacturers. With the purchase price now equaling the post-rebate price, sales tax, formerly levied on the full price but never recouped by the consumer even after rebate, is also made more equitable. A study done by America’s Research Group concluded that only a third of customers ever took advantage of the
Next to "show me the money," plenty of manufacturer/retail relationships are hinging on more of a "if you build it, they will come" philosophy. That's why Orlando, Fla.-based Channel Intelligence, a commerce data interchange service company, introduced SellPath, a solution that literally skips the middle step for consumers while simultaneously fattening retail pockets. In the most basic sense, manufacturers can implement the solution to direct consumers who may want to buy X brand to X retailers who sell it. Why this may be a lucrative solution depends considerably on online traffic patterns in general. "The funny thing is that retailers don't adopt it. Manufactures