The Container Store

Retailers Add Google Wallet
October 20, 2011

Google Wednesday announced several new retail partners for its Google Wallet mobile payment initiative.

Training Doesn’t Cost, It Pays
April 1, 2008

How much business would you lose if you closed your store for three hours? How much would it cost you to pay your staff for that time? How much would your overhead be for the time you were closed? What would the total be if you closed 7,100 stores for an evening? To Howard Schulz, recently re-installed as the CEO of Starbucks, those questions became more than just an exercise. He viewed the need for additional training of the company’s 135,000 team members as key in his efforts to turn Starbucks around. “We will close all of our U.S. company-operated stores to

Training Doesn’t Cost, It Pays
March 12, 2008

How much business would you lose if you closed your store for three hours? How much would it cost you to pay your staff for that time? How much would your overhead be for the time you were closed? What would the total be if you closed 7,100 stores for an evening? To Howard Schultz, recently re-installed as the CEO of Starbucks, those questions became more than just an exercise. He viewed the need for additional training of the company’s 135,000 team members as key in his efforts to turn Starbucks around. “We will close all of our

Accessories Lead the Sale
October 1, 2007

There was a time when accessories were a category unto themselves. There were neatly displayed areas solely devoted to them. After selecting their audio gear, customers would follow their sales associate to the accessory wall and receive the appropriate length of speaker wire and a couple of RCA plugs. Those buying large TVs might be sold cables to connect those sets to their audio systems. In the early days of video, some sales teams would remember to hand their prospects some blank tape, but, more frequently, those customers made their tape purchases at box stores or Radio Shack on their

The Best Companies Focus On Employees
April 2, 2007

What do Cisco, Google, IKEA, Intuit, Men’s Wearhouse, Nordstrom, Nugget Markets, Stew Leonard’s, The Container Store, Wegmans Food Markets, Whole Foods Market and Yahoo have in common? Give up? They are all listed in Fortune magazine’s 100 Best Companies to Work for 2007. The best perks Google went straight to number one its first year on the list. It probably received the most press about its lavish benefits, which include free regional shuttles to work from different parts of the Bay Area and free daily gourmet meals for team members and their friends. But many other companies were voted best for other innovative

Don't Undervalue Respect
January 1, 2006

Cultivating a good work environment is more important than you think Elly Valas Senior Consultant Guerrilla Group The best mirror of a company's potential is its staff. The better the work environment, the better work you will get from your employees The Container Store, for example, has been recognized as one of Fortune's 100 Best Companies to Work For. The company attributes its success to the inordinate amount of training provided to new associates. Where other retailers only give new hires seven hours of training during their first year, the Container Store invests 235 hours of formal training with every first-year associate. Instead of