Boise, Idaho

CompUSA, the CE retail chain that essentially returned from the dead last year, is expanding its operations, opening new sales offices in two U.S. states, which will employ 35 people in total.

How to say "no" to business—and be better for it. By Greg Nettles Being an unpaid consultant is no way to make a living. The trick is to identify the people with whom you really want to do business, and build your relationships from there. To accomplish this, you need to engage in some seemingly harsh practices. Teach your sales force to pick and choose from the customers coming through your door. Ask your customers to pay for proposals. Create estimates for any necessary walk-throughs. These approaches seem contrary to customer satisfaction, but if done right, they'll ensure customer satisfaction, as well as a profitable business over the

More Blogs