Brookfield, Wisc.

Editor in chief of Dealerscope

Wisconsin retailer Flanner's Home Entertainment has shut its doors, a situation the company's owner hopes is temporary

How retailers, specialty dealers and custom integrators survive during the next year depends, in part, on the solid business practices that have carried them through past struggles. But now, faced with economic strife at home and abroad, even the smartest, best-managed businesses have to constantly execute new strategies to stay in the game. The best dealers aren’t sitting back, waiting for things to change. They’re driving hard into the retrofit market; reaching out to past customers; leveraging every good idea passed on by buying groups, distributors, associations, colleagues and competitors; slashing operational costs; and boosting the morale of their sales staffs. Curing the Flat-Panel

What product trends and new technologies intrigued attendees at the Denver convention this year – and how do they expect those products to help them better their businesses, with the dreaded Black Friday/fourth quarter just around the bend? Here, a couple of opinions from those we bumped into on the show floor on Day Two… John Flanner, Flanner’s Home Entertainment, Brookfield, Wisc.: “It’s been a really good CEDIA Expo. From what I’ve seen here, the industry is clearly trying to provide more complete customer solutions. The focus in the last couple of years has been on TV technology, but that’s less

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