Editor in chief of Dealerscope

(As told to Janet Pinkerton): The electronics industry has been in a recession for over six months. There’s going to be great opportunity in our industry today, but there’s going to be two kinds of businesses this year and next year: the quick and the dead. If you’re not totally involved in your business, I’m recommending you get out quick. They (higher prices) have been hitting, but (U.S.) retailers have refused to accept the price increase so distributors and manufacturers are being squeezed out. The large big boxes are continuing to dig in their heels, saying ‘We do not to

Mom and Pop tackle the 21st Century By Joe Paone Rachelle Friedman repeated a reporter's question: "Why are our customers so loyal?" Without hesitation, she answered herself. "I think it's because we're so loyal to them." Out of the mouth of your run-of-the-mill, carpetbagging CEO, such words might cause savvy readers to roll their eyes sarcastically. But when it comes to Friedman and her lifelong passion, J&R Electronics, the words ring refreshingly true. In this era of crass corporatization of everything, the relatively small, family-owned Manhattan kingdom of J&R Electronics is a welcome and reassuring anomaly. The contiguous consumer electronics superstores of J&R take

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