Arieo Gonzalez had been waiting for an Xbox One since 1 p.m. Thursday. Brian Miller, in his own way, had been waiting since June. Both walked away from a Best Buy in Timonium, Maryland,...

Small retailers are holding their own for now, but many said the economic crisis and credit freeze will cut deeper into their businesses as the year progresses.

The Home Theater Specialists of America announced Thursday that it has elected its new board of corporate officers for 2008. The buying group’s new president is Brian Hudkins, who is president of Gramophone LTD in Timonium, Md. Mike McMaster of Wilshire Home Entertainment in California is the new vice president, and Joe Barrett of Barrett’s Home Theater was elected to a board seat as well. Chuck Abbott of Abbott’s Audio and Video, Bob Gullo of Electronic Design Group, Jon Robbins of Hi Fi House, Leon Shaw of Audio Advice, Leon SooHoo of Paradyme and David Wexler of The Little Guys will continue

Manufacturers selling direct to consumers remains a bitter pill for retail to swallow. By Janet Pinkerton At what point does a manufacturer selling direct to consumers become less of a partner and more of a competitor? A significant segment of a/v manufacturers is selling direct—and in many cases expanding those direct sales efforts, complete with installation service—balancing their efforts with the interests and activities of their retail channels. However, Dealerscope interviews with retailers and buying group leaders found specific complaints about manufacturers' direct sales and a collective gut feeling that it's not right for a vendor partner to actively sell the same product to

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