Abe Brown

Editor in chief of Dealerscope

Internet radio is still in its infancy, but dealers say the availability of sleeker designs and more user-friendly interfaces are helping to extend its appeal beyond the tech-geek level to a broader audience.

Ike Mor, 16, leaned up against a building across the street from New York’s City Hall. He’s on a lunch break from his first summer job in Manhattan and he’s flipping through a catalog of digital cameras, looking to spend some of his first paycheck on a Nikon point-and-shoot. “They have everything here, and it’s pretty cheap too,” he said, gesturing over his shoulder at the long block of individual consumer electronics storefronts that make up J&R Music and Computer World. “I already compared online.” Surprised that a teenager is so savvy? It’s no shock to the staff of J&R, 650 employees who are

In modern-day retailing, it's just not enough to run a circular in the local newspaper. Today's retailers need to invent compelling and interesting promotions to help differentiate themselves from the competition. And while coming up with an effective promotion is challenging, it can be an opportunity to release the creative side and to experiment with new strategies. Dealerscope looked at many of the great promotions run this year by businesses large and small and picked some of the best to serve as examples of what can be done to make a business stand out. From the expensive to the economical, the national to the

Retailers include downloadable music in their online mix. By Collin Keefe Between the time the federal government ordered Napster to pull the plug this past July and now, dozens of similar services have emerged on the Web and the number of users has grown exponentially. While major record labels scramble to muster the Justice Department's action to shut these services down, everyone from Microsoft and Yahoo! to AOL-Time Warner and BMG are vying for a piece of this gargantuan market. Meanwhile, retailers are inching into this nebulous market. In its prime, Napster had roughly 1.57 million users. Since its shutdown, peer-to-peer channels like

By Tatyana Sinioukov Like yin and yang, Internet and in-store sales can live in perfect harmony, and there are several strategies that make it work. Some brick-and-mortar retailers turn click-and-mortar but still sell different products in-store and online. Take, for example, Abt Electronics. According to Mike Abt, company president, Abt Electronics sells mostly electronics through its Web site and adds major appliances to its in-store mix. "It's more difficult," he explained, "to ship big products, so customers are less likely to buy, say, a refrigerator online." Since July 1999, the integration of the Internet and traditional businesses is part of Circuit City's overall

Today, consumers have embraced digital cameras, and it's not just the instant-gratification factor to blame. As the technology matures, prices go down and opportunities for digital-image printing and sharing increase. "Consumer acceptance always depends on consumer expectations," said Jon Sienkiewicz, vice president, digital imaging, Minolta's Consumer Products Group. "For digital still cameras, much like any type of image capture device, expectations are predicated on the intended application." Today, he said, consumers are better informed about the capabilities of digital cameras, inkjet printers are now able to produce photo-like prints, and "popularly priced" models in the 2-megapixel range provide good image quality. "The expectations curve

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