Age: 27 Education: A.D., Mesa Community College Career History: Prior to OmniMount, Cave managed the customer service team at Rockford Fosgate. Cave is known throughout OmniMount for her patient and calm demeanor when dealing with customers, no matter their size. Greatest Business Achievements: When not dealing with retailers, custom installers and end users, she worked to streamline OmniMount’s ordering process, created a paperless returns process for customer RA requests and improved the accuracy and timeliness of the company’s shipping and ordering process. “When I first came, the ordering process was a manual disaster,” said Cave, who manages a team of five service reps.
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