Joel Silver

Editor in chief of Dealerscope

HDMI supporters claim the worst is over for the relatively young specification, so if dealers and their customers want 1080p and the newer audio and video features coming down the pike - like Deep Color and Dolby TrueHD - it might be time to approach the technology with new confidence. But it’s not going to be easy to convince an industry singed by early HDMI and High-bandwidth Digital Content Protection (HDCP) compatibility issues and complexity-not to mention HDMI plugs popping off during and after system installation-to forsake familiar, stable DVI and component connections. High HDMI return rates slammed the industry, cable manufacturers and

Dealers tackle both A and V to grow a business through service and knowledge By Grant Clauser DEEPEST LONG ISLAND, N.Y.—They came from as far away as the U.S. Virgin Islands. They came from military bases, from small retailers and major manufacturers. They came as installers, technicians and home theater enthusiasts. Above all they came to learn primarily how to make service and knowledge the differentiating factor in their business. To that end, they came for the four-day course, titled "Maximizing Home Theater Performance," sponsored by Sencore, Inc. For almost a year now, Sencore, which specializes in the manufacture of electronic testing

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