Kevin Miller

Dealers tackle both A and V to grow a business through service and knowledge By Grant Clauser DEEPEST LONG ISLAND, N.Y.—They came from as far away as the U.S. Virgin Islands. They came from military bases, from small retailers and major manufacturers. They came as installers, technicians and home theater enthusiasts. Above all they came to learn primarily how to make service and knowledge the differentiating factor in their business. To that end, they came for the four-day course, titled "Maximizing Home Theater Performance," sponsored by Sencore, Inc. For almost a year now, Sencore, which specializes in the manufacture of electronic testing

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