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A Retail Resource from AHAM - Trust and Value... By Janet Pinkerton Increased trust between major appliance retailers and vendors, increased information-sharing up and down the supply chain and an increased focus on the consumer were the key factors to success, identified by the participants in a round table industry discussion sponsored by AHAM, the Association for Home Appliance Manufacturers. Patrick Murphy Emerson Appliance Solutions "Placing a priority on value creation is the future of the industry," said round table participant Patrick Murphy, group vice president, Emerson Appliance Solutions. This focus on value creation and innovation, "will require the alignment of the entire supply

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