In his new book, "The Mom & Pop Store: How the Unsung Heroes of the American Economy are Surviving and Thriving," Robert Spector identified some key characteristics of independent retailers and highlighted some of those stores he thinks are uniquely successful.
“Together we can WIN-WIN-WIN” was the message spoken by Richard Glikes, Executive Director of HTSA, at the annual event held in a different part of the country each year for both members of HTSA and its vendor partners. This year it was held in beautiful Savannah, Ga. This year HTSA is 11 years old and Glikes spoke about various goals that would be set forth for the group at a kick-off breakfast/meeting. One major goal he spoke about was the focusing of business on existing vendor partners, particularly encouraging the membership to support these valuable vendors at every opportunity. Glikes also brought up a
The dynamics influencing the consumer electronics and major appliance markets last year were particularly volatile, forcing many retailers to reassess their reasons for being and to redefine what it is that keeps them in business. The industry’s buying groups, at the same time, have stepped up to the plate as much more than mere merchandise conduits. Their role has dramatically expanded and they are now, more than ever, acting as advisors, educators and trainers for their membership. Below, we explore how some of the major groups are working to better serve members in this increasingly charged retail atmosphere. DEALERSCOPE: Talk a bit in general