Best Buy's digital chief, Stephen Gillett, has left the company for a position with Symantec after just nine months.
The revolving door at Best Buy Co. Inc.'s executive suite continued Wednesday as digital guru Stephen Gillett resigned to take a top position at antivirus software firm Symantec.
The news was a stunning twist for Best Buy, which portrayed the former Starbucks executive as a kind of technology savior when he was hired in March.
One of Gillett's major responsibilities was to redesign Best Buy's website, which is considered critical to Best Buy's efforts to improve sluggish sales. Although BestBuy.com attracted 1 billion visits in fiscal 2012, the company converted only 1.3 percent
How is Best Buy like Starbucks? Aside from a big overlap in their target demographic, there may be more points of difference than similarity. But there is one thing they will soon share -- the influence of Stephen Gillett.
Late last week, the multinational consumer electronics chain with over $50 billion in annual revenue announced the hiring of Mr. Gillett, who most recently oversaw Starbucks' "Digital Ventures", to head Bestbuy.com and the retailer's other digital efforts. Named in 2011 as one of only two CIOs on Fortune's "Executive Dream Team"
Best Buy announced Friday that it has named Stephen Gillett to the newly created position of president of Best Buy Digital and Global Business Services.
Stephen Gillett, the Starbucks chief information officer who revamped the retailer's technological approach to selling coffee, is joining electronics giant Best Buy. The 36-year-old former college football player is charged with no small task: helping Best Buy go up against Amazon while continuing to sell products in brick-and-mortar stores.
Gillett joins Best Buy Monday as president of the company's digital business, including its online stores, as well as replicating the information-systems responsibilities he held at Starbucks. At the Seattle coffee company Gillett was instrumental in offering free wireless Internet service to customers